About Us
Who is Vamos Rent A Car?
Vamos Rent A Car is a reliable and successful car rental company, with offices in San Jose and Liberia Costa Rica. We offer well-maintained rental vehicles at competitive rates, backed up by personalized customer service. Since we experienced Costa Rica the first time as a visitor in need of a rental car, we know what customers expect!
Our History
Originally there was no intention of starting a car rental business, only to a rent a 4X4 vehicle for a longer period of time...at a fair price! We did our research, visiting offices of major car rental franchises, comparing rates from the internet, calling individuals that were renting their cars through the classified headings. Yet, we failed to find one that met our expectations of fair pricing, quality vehicles, and actual customer service. We realized that there must be other visitors in need of a rental car, having similar expectations. In hindsight, this was the seed that started the present concept. As of the beginning of 2011, we operate a fleet of over 105+ rental vehicles (we are adding more), and an ever-growing number of repeat clientele that we know by name. Not bad, considering that we started with only one car in December 2004.
Why Costa Rica?
Our first impression of Costa Rica was that of a peaceful country, surrounded by friendly people, enjoying economic stability. The perfect ingredients for a successful and happy life. This impression is still with us and we enjoy living here. We hope that you share these impressions of Costa Rica and you will enjoy your time in Costa Rica.
Why is Vamos Rent A Car successful?
The customer is king. This is not a trivial statement, rather a philosophy!
No hidden fees. Unlimited mileage. The price offered is the price you pay. Unlike other rental companies, we add no additional fees at the counter; such as taxes, airport charges or additional driver fees. With us, you will receive a cell phone with every rental, complimentary when you contact us for assistance, a free baby seat (why pay for it), and a cooler to keep your beverages cold.
If you wish to use the supplied cell phone for personal calls within Costa Rica, we will charge you $ 5 per day or $ 25 per week for unlimited phone use. We guarantee that your vehicle is equipped for your needs, like a child seat, a cooler and / or a roof rack. All these extras are free, so your trip is safe and comfortable. To ensure availability, please ask for these complimentary items when making your reservation.
How we offer such competitive rates?
Compare our prices with other established car rental companies, our rates are up to 60% less. Cars are almost twice as costly to purchase & maintain as in most industrialized countries, since they are subject to 50 - 80 percent import tariffs. Please read our blog on car import duties for more info. We can offer such savings because we purchase late model, pre-owned, high quality vehicles, which are maintained continuously by our staff of highly trained & qualified mechanics. Every vehicle receives a thorough inspection and preventive maintenance before each rental. We pass our acquisition savings on to our customers. We hope that our customers will be satisfied and pass-on their positive impression to family, friends and acquaintances. So far, this concept is working.
How do we work?
Our team receives continuous customer service training, with an emphasis on such values such as honesty, integrity and fairness in all areas of Life. Our staff fully understands the importance of satisfied clients, since the power of positive word of mouth builds trust. We understand that our customers are web savy, which inform and compare what they see and read on Websites and in Blogs.
How can you find us?
We are easy to find! Our main office is located less then 3 minutes from the San Jose international airport (SJO), we are actually 750 meters from the airport perimeter, located in a business district. Please visit this link for the exact address and a Google Map of our main- and branch offices.
You can contact us by telephone under 1-800-950-8426 or (international direct) ++ 506-2432-5258 and speak directly with a representative of our company in Costa Rica or send us an E-Mail to info@vamos4x4.com. You will be not confronted with an automated call service or call center.
Your opinion is of an extreme importance to us, so that we can continuously strife to optimize our customer service. Please contact us and let us know about your general impression before, during, and after the rental so that we can further fine tune customer service.